Customer Services
![...](https://c2lprodcdn.azureedge.net/c2lprodukcontent/27d1ddd806eabee2ed7625d9cc4907ac/2348f402-b809-42c7-95a6-9e2e1d8a6cac/d2895aab65942866a11983b6b89dd67a/c52f1bd66cc19d05628bd8bf27af3ad6/959a557f5f6beb411fd954f3f34b21c3/78805a221a988e79ef3f42d7c5bfd418/conversions/619bae8b54653_Customer-Persuasion-card.jpg)
When a customer comes into your shop knowing exactly what they want to buy, your job’s mostly done,...
<< Read More >>
![...](https://c2lprodcdn.azureedge.net/c2lprodukcontent/27d1ddd806eabee2ed7625d9cc4907ac/9f0e3b6b-3e67-430d-a455-6888c87de388/d2895aab65942866a11983b6b89dd67a/f718499c1c8cef6730f9fd03c8125cab/4ea06fbc83cdd0a06020c35d50e1e89a/78805a221a988e79ef3f42d7c5bfd418/conversions/619bb30375c13_Customer-Empathy-Thumbnail-card.jpg)
When an emotional customer pops up in front of you, what do you do? Listen to them and deal with the...
<< Read More >>
![...](https://c2lprodcdn.azureedge.net/c2lprodukcontent/27d1ddd806eabee2ed7625d9cc4907ac/e25ef635-713e-4dd0-b96c-caaf0ab45912/d2895aab65942866a11983b6b89dd67a/ef0d3930a7b6c95bd2b32ed45989c61f/8a3363abe792db2d8761d6403605aeb7/78805a221a988e79ef3f42d7c5bfd418/conversions/638f5c4fa073d_Handling-Complaints-Thumbnail-card.jpg)
Complaints are good for business. Perhaps not the 1st thing that comes to mind, especially if you’ve...
<< Read More >>
![...](https://c2lprodcdn.azureedge.net/c2lprodukcontent/27d1ddd806eabee2ed7625d9cc4907ac/b1cc45c0-80a0-4af2-a49c-0239a8fc6780/d2895aab65942866a11983b6b89dd67a/94f6d7e04a4d452035300f18b984988c/df0aab058ce179e4f7ab135ed4e641a9/78805a221a988e79ef3f42d7c5bfd418/conversions/638f5dc20b763_Clear-Communication-Thumbnail-card.jpg)
Without clear communication, customers will get frustrated. They might not be able to hear what you...
<< Read More >>